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Privacy Policy

Last Updated: 2026

Caring Your Way committed to protecting your privacy and personal health information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and relevant state healthcare records legislation.

1. Information We Collect

To provide safe and legal care planning, we collect necessary personal and health data including your name, contact details, home address, medical history, care preferences, and your Package ID numbers.

2. How We Use Your Information

Your details are strictly used to coordinate your Support at Home care plan, assign qualified local care staff, manage emergency replacements, and securely process service invoicing directly with your registered fund manager.

3. Data Protection and Security

We store all client records securely. We do not sell, rent, or lease your personal information to third parties. Information is only shared with authorized clinical personnel or fund manager system structures to maintain care delivery continuity.

4. Your Rights

You have the absolute right to request access to or correct any personal or clinical information we hold about you. For any questions regarding your data, please contact our team directly at admin@caringyourway.com.au.